As a messaging and photo-sharing platform, Snapchat has more than 500 million monthly active users. There are plenty of ways to use Snapchat, from sharing life updates to keeping in touch with your closest pals via Snapstreaks and other features. Snapchat, like many others, has its share of bugs and glitches. Here are the eight greatest fixes you may try to get Snapchat functioning again on your phone if it is not operating properly.
8 Tips to Fix Snapchat Not Working (2022)
1. Check If Snapchat Service Is Down
You should always check to see if Snapchat is down if it abruptly stops operating on your end. In the absence of a live status page, you may see if other Snapchat users are having problems by visiting sites like Downdetector. Snapchat’s official help account on Twitter is also a good place to keep tabs on the company’s server failures and downtimes.
2. Close Snapchat and Re-Login
Close and reopen the Snapchat app is the next best approach if the service is working properly. Swipe down on the Snapchat card in the recent applications switcher and you’ll exit the app. It’s possible to re-sync all of your discussions by signing out and back in again if that doesn’t work. Follow the instructions below to do so on an Android or iOS device:
Open Snapchat and tap your Bitmoji (or profile) icon at the top-left corner of the screen. From the profile page, tap the “Settings” icon at the top-right corner.
Then, scroll down to the bottom of the Settings page and tap on “Logout”. After that, tap on “Logout” again in the pop-up prompt to confirm your action.
3. Restart Your iPhone or Android Phone
Trying to restart your phone can solve a lot of problems, so it’s a good place to start. If an app won’t open or function properly, a simple restart may be all that’s needed to remedy the problem. If rebooting the phone and accessing the Snapchat app still doesn’t work, see if any of the other suggestions given below will help.
4. Check Your Internet Connection
Checking your internet connection is another overlooked option. When your network provider is experiencing connectivity troubles, you may not have known about it, or you may have exceeded your data limit or forgotten to turn on network data. If your Wi-Fi network isn’t working, you can instead try using mobile data. Even if the problem persists and you’ve been separated from your Snapstreak buddies, you can restore it by following the instructions in the guide we’ve provided.
5. Force Restart Snapchat App
Restarting the app may fix the problem in certain cases. However, if that doesn’t help, here’s how to force Snapchat to stop on your Android device:
1. Long-press the Snapchat app icon and tap the “i” button in the pop-up context menu. From the “App Info” page that now appears, press “Force stop” to force quit Snapchat.
2. When the confirmation prompt appears, choose “OK” to force close Snapchat. Try opening the Snapchat app after doing this and see if that fixed the issue.
Also Read: Facebook Not Working? 7 Easy Ways to Fix It!
6. Clear Snapchat App Cache
Clearing the app’s cache is another quick fix for the Snapchat not working problem. Only Android smartphones have the ability to clear the cache. Delete and reinstall the program on your iPhone are the only options available. As a result, let’s have a look at how it functions:
1.To get to the “App Info” tab for Snapchat, hold down the I button and the app’s icon for a long time. After that, select “Storage & cache.”
2. To clear the app’s cache from your smartphone, go to the Storage page and select “Clear cache.” Make sure you open Snapchat to see whether the problem has been resolved.
7. Update Snapchat App
You may not be able to enjoy Snapchat’s new features if you are using an older version of the app. Try updating Snapchat from the Google Play Store or the App Store if that doesn’t work for you. If you are using Android, open the Play Store and press on your profile image at the top-right, then tap on Manage apps & devices -> Updates available (or tap the “Update All” option). Open the App Store on an iOS device and tap on your profile image at the top-right. On the next screen, click the “Update” button next to Snapchat.
If you weren’t seeing certain Snapchat messages or were getting an error message because of an outdated version, you should update the app to fix the problem. It’s also possible to reinstall the app if updating the app doesn’t work.
8. Snaps Aren’t Sending? Clear Conversations in Snapchat
You can choose to clear a chat if you are unable to open it with a certain individual.
If you do this, all of the unsaved Snaps that individuals sent you will be deleted. Follow the procedures below to clear a conversation and fix the Snapchat not working problem if you wish to proceed.
2. Tap “Clear” to erase the Snapchat discussion when prompted for confirmation. It’s worth noting that, as stated by the firm, deleting a conversation from the feed will not remove any saved or sent messages.